Terms of Service

OVERVIEW

This website is operated by Samush Herbal. Throughout the site, the terms “we,” “us,” and “our” refer to Samush Herbal. Samush Herbal offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following such changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are:

  • At least the age of majority in your state or province of residence.
  • Or you have given consent for any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose. Any violation of the law, including copyright laws, will result in immediate termination of your access to our services.

Additionally, you must not transmit any worms, viruses, or malicious code. Any breach of security will result in immediate action, including potential legal proceedings.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding credit card details) may be transferred unencrypted across networks. Credit card information is always encrypted.
  • You agree not to copy, reproduce, sell, or exploit any portion of the Service without express written permission from us.

3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do our best to provide accurate and up-to-date information, but we are not responsible if the information on our site is incomplete or outdated. You agree that you are responsible for checking for updates on our site.

4. MODIFICATIONS TO THE SERVICE & PRICES

  • Product prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product or service without notice.
  • We are not liable for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS & SERVICES

  • Certain products may be available exclusively online and may have limited quantities.
  • We have made every effort to display product images and colors accurately, but we cannot guarantee that your screen will display them correctly.
  • We reserve the right to limit sales of our products or services to any person, region, or jurisdiction.

6. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to:

  • Refuse any order you place with us.
  • Limit or cancel quantities purchased per person, household, or order.
  • Restrict orders using the same customer account, credit card, or billing/shipping address.

If we make changes or cancel an order, we may notify you via the provided email or phone number.

You agree to provide current, complete, and accurate purchase and account information.

For more details, please review our Refund Policy.

7. THIRD-PARTY TOOLS & LINKS

  • We may provide access to third-party tools without monitoring or control.
  • Your use of third-party tools is at your own risk and discretion.
  • Our site may contain links to third-party websites, and we are not responsible for their content, services, or transactions.

8. USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

By submitting comments, feedback, or suggestions, you:

  • Grant us permission to use, edit, publish, or distribute them without restriction.
  • Agree that we have no obligation to maintain them in confidence or provide compensation.
  • Ensure that your comments do not contain offensive, illegal, or harmful material.

We reserve the right to remove any content deemed unlawful or inappropriate.

9. ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be typographical errors or inaccuracies related to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.

10. PROHIBITED USES

You are prohibited from using this site for:

  • Any unlawful purpose
  • Violating intellectual property rights
  • Uploading malware or viruses
  • Collecting personal data of others without consent
  • Engaging in fraud, harassment, or discrimination

We reserve the right to terminate your use of the Service if you violate any prohibited terms.

11. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted or error-free service.
  • The Service and all products are provided "as is" and "as available", without warranties.
  • We shall not be liable for any damages, including loss of profits or data, arising from your use of the Service.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Samush Herbal and its affiliates from any claims or demands due to:

  • Your breach of these Terms
  • Your violation of any law
  • Any harm caused to a third party

13. SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will still be enforceable.

14. TERMINATION

  • These Terms remain effective until either you or we terminate them.
  • You may terminate these Terms by stopping the use of our website.
  • If you violate any Terms, we may immediately terminate your access to our services.

15. GOVERNING LAW

These Terms of Service and any agreements are governed by and construed in accordance with the laws of India.

16. CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms at any time.
  • We reserve the right to update or change our Terms at any time.
  • Your continued use of our site constitutes acceptance of any changes.

17. CONTACT INFORMATION

For any questions about these Terms, contact us at:
📧 Email: support@samushherbal.in